新華(hua)網(wang)福(fu)州9月29日(ri)電（劉豐 通訊員 陳孔霖(lin)）福(fu)建省(sheng)工商(shang)局(ju)、郵政(zheng)管理(li)局(ju)、商(shang)務廳、交通廳、公安(an)廳日(ri)前聯合(he)發文(wen)，即日(ri)起至年底，對同(tong)(tong)(tong)城(cheng)快(kuai)送(song)行(xing)業開展(zhan)專(zhuan)項治理(li)工作，強化(hua)同(tong)(tong)(tong)城(cheng)快(kuai)送(song)行(xing)業安(an)全監管，依(yi)法從嚴(yan)查處該行(xing)業違法違規行(xing)為。29日(ri)，福(fu)建省(sheng)工商(shang)局(ju)率先約談(tan)餓了么、百(bai)度(du)外賣、美團外賣、達達四家同(tong)(tong)(tong)城(cheng)快(kuai)送(song)企業（平臺）的有關負責人。

據了(le)(le)(le)解，同(tong)(tong)城快(kuai)送(song)(song)(song)具有點到(dao)點人到(dao)人、簡便(bian)快(kuai)捷的(de)特點，滿足(zu)了(le)(le)(le)企業(ye)和個人寄送(song)(song)(song)快(kuai)消品的(de)需(xu)求，提高了(le)(le)(le)城市配送(song)(song)(song)效(xiao)率，但同(tong)(tong)時存在(zai)快(kuai)送(song)(song)(song)企業(ye)底數不(bu)(bu)清、快(kuai)送(song)(song)(song)員準入(ru)門(men)檻低(di)、配送(song)(song)(song)物品無需(xu)經(jing)過中(zhong)(zhong)轉點中(zhong)(zhong)轉并經(jing)安(an)檢設備查(cha)驗(yan)、收貨(huo)環節查(cha)驗(yan)監管難以全覆蓋等安(an)全隱患(huan)。不(bu)(bu)久(jiu)前，“快(kuai)送(song)(song)(song)嬰(ying)兒(er)”、快(kuai)送(song)(song)(song)員偷喝愛心湯加尿等事件更引發(fa)了(le)(le)(le)社會對同(tong)(tong)城快(kuai)送(song)(song)(song)行業(ye)存在(zai)問(wen)題的(de)關注。

福建省工商局(ju)有關負責人介紹，此次專項整治的(de)(de)(de)重點包(bao)括(kuo)同(tong)城快(kuai)(kuai)送(song)(song)企業(ye)是(shi)(shi)(shi)(shi)否(fou)有健全的(de)(de)(de)經營管理(li)制度、安全生(sheng)產管理(li)制度和(he)服務(wu)質量保(bao)障制度，是(shi)(shi)(shi)(shi)否(fou)對快(kuai)(kuai)送(song)(song)員進行安全教育培訓(xun)，快(kuai)(kuai)送(song)(song)員是(shi)(shi)(shi)(shi)否(fou)熟悉(xi)違禁(jin)物品(pin)的(de)(de)(de)相關內容；同(tong)城快(kuai)(kuai)送(song)(song)企業(ye)是(shi)(shi)(shi)(shi)否(fou)在(zai)用(yong)戶(hu)(hu)在(zai)場(chang)的(de)(de)(de)情況下，當(dang)面(mian)驗視委托配送(song)(song)物品(pin)，核實是(shi)(shi)(shi)(shi)否(fou)屬于國家禁(jin)止或限制配送(song)(song)的(de)(de)(de)物品(pin)，以及物品(pin)的(de)(de)(de)名稱、類別、數量等是(shi)(shi)(shi)(shi)否(fou)與(yu)網絡客戶(hu)(hu)端(duan)配送(song)(song)物品(pin)詳情所(suo)填寫的(de)(de)(de)內容一致等；依照(zhao)國家規定(ding)需要(yao)用(yong)戶(hu)(hu)提供有關書面(mian)憑(ping)證(zheng)(zheng)的(de)(de)(de)，同(tong)城快(kuai)(kuai)送(song)(song)企業(ye)是(shi)(shi)(shi)(shi)否(fou)要(yao)求用(yong)戶(hu)(hu)提供憑(ping)證(zheng)(zheng)原件，并進行嚴格核對等；用(yong)戶(hu)(hu)拒絕驗視、拒不(bu)如(ru)實填寫網絡客戶(hu)(hu)端(duan)配送(song)(song)物品(pin)詳情、拒不(bu)提供相應書面(mian)憑(ping)證(zheng)(zheng)或者不(bu)按照(zhao)規定(ding)出示(shi)有效身份證(zheng)(zheng)件的(de)(de)(de)，同(tong)城快(kuai)(kuai)送(song)(song)企業(ye)是(shi)(shi)(shi)(shi)否(fou)堅決不(bu)予收取(qu)等。

29日，福建省工商局專門約談(tan)餓(e)了么、百度(du)(du)(du)外賣(mai)(mai)、美(mei)團(tuan)外賣(mai)(mai)、達(da)(da)達(da)(da)四家同城(cheng)快送(song)(song)企(qi)(qi)業(ye)(ye)（平臺）的(de)有關(guan)負(fu)責人，要求他(ta)們充分認識目前行業(ye)(ye)經營中所(suo)存在的(de)問題和安全(quan)隱患，在約談(tan)后要進一步強(qiang)(qiang)化(hua)企(qi)(qi)業(ye)(ye)主(zhu)體(ti)責任意(yi)識，特(te)別要加強(qiang)(qiang)快送(song)(song)人員的(de)培訓(xun)與教育，將政府監管有關(guan)要求在企(qi)(qi)業(ye)(ye)內部傳達(da)(da)落實到位，并進行一次(ci)全(quan)面的(de)自(zi)(zi)查自(zi)(zi)糾。餓(e)了么、百度(du)(du)(du)外賣(mai)(mai)、美(mei)團(tuan)外賣(mai)(mai)、達(da)(da)達(da)(da)均做(zuo)出(chu)承諾：建立(li)健全(quan)安全(quan)生產管理(li)制度(du)(du)(du)，嚴格落實收寄驗視制度(du)(du)(du)，嚴把收取關(guan)口(kou)，杜絕通過(guo)同城(cheng)快送(song)(song)委托配送(song)(song)危險特(te)品等違禁(jin)物(wu)品事件(jian)的(de)發生。